EY

EY needed a portal to automate the client collaboration process during R&D claim submissions to AusIndustry, meeting Big Four quality standards. The existing manual process was time-intensive, error-prone, and lacked the scalability for global deployment. It required strict audit trails and government compliance across every stage of the claims lifecycle.

Adaca built an R&D claims portal automating the complete lifecycle from client engagement through government submission. The platform was designed for Big Four quality standards with strict audit trails and compliance across every stage.

Adaca delivered multiple iterations maintained in a live production environment. The platform manages the complete R&D claim lifecycle, from client engagement through government submission. It was adopted by EY's larger offices in New York and Hong Kong, leading to global adoption across the firm's international network. The solution established a new standard for R&D claim management at the firm.